Return & Refund Policy

Thank you for shopping at Drongo Mart! We hope you are delighted with your purchase. However, if you are not entirely satisfied with your purchase, we're here to help.

Returns: You have [insert number] days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To initiate a return, please contact our customer support team at contact@drongomart.com with your order number and the reason for your return. Once your return is approved, we will provide you with instructions on how to proceed.

Please note that you will be responsible for the return shipping costs unless the return is due to a defect or an error on our part. We recommend using a trackable shipping service and purchasing shipping insurance for your return.

Refunds: Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. Please note that it may take some time for your refund to be processed by your bank or credit card company.

Exchanges: If you would like to exchange an item for a different size, color, or model, please contact our customer support team for assistance. We will do our best to accommodate your request, subject to product availability.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately so that we can resolve the issue. We may ask you to provide photos or additional information to facilitate the return process.

Contact Us: If you have any questions about our return and refund policy, please contact us at contact@drongomart.com. Our customer support team is here to assist you and ensure your satisfaction.

Thank you for shopping at Drongo Mart! We appreciate your business and strive to provide you with the best shopping experience possible.